Platform Authorization

Prerequisites

• Registered and have a merchant account on a third-party e-commerce platform (such as Yahoo!ショッピング, 楽天市場, Qoo10 Japan, Amazon Japan, etc.).
• Have obtained the API authorization credentials, application keys (App Key / Secret), or developer permissions required by the platform.
• Corresponding platform authorization help documents: (Yahoo Store Authorization, Rakuten Store Authorization, Qoo10 Store Authorization, Amazon Store Authorization).

Operational Objectives

"Platform Authorization" is used to connect your third-party e-commerce platform stores with the OSL Overseas Warehouse System. After successful authorization, the system can automatically synchronize store orders, dispatch warehouse shipments, and return logistics tracking numbers to the platform, enabling automated fulfillment management.

Entry Point: Left Navigation → System Settings → Platform Authorization

Core Features and Operations

1. Store List and Multi-Platform Management

The left side/top of the page supports switching between different platform categories to view bound stores, and supports precise filtering by Store Name and Store Status.

List Core Field Descriptions:

Field	Description
Store Name	The custom store identification name you set in the system.
Store Code	The unique code assigned to the store by the system or platform.
Store Status	Enabled (allows order and inventory synchronization) / Disabled (pauses all automated synchronization).
Authorization Status	Authorization Successful (interface connection is normal) / Authorization Failed (Token expired or key invalid, re-authorization required).
Fulfillment Method	The automated processing mode for store order shipping and tracking number return (see detailed description below).
Creation/Update Time	The creation time of the store binding and the last authorization/modification time.

---

Fulfillment Method Description

When adding or editing store authorization, you need to configure the Fulfillment Method for that store. Different fulfillment methods determine the level of automation for order flow and shipping return:

1. API Fulfillment (Recommended)

• Applicable Scenario: Achieve fully automated order fulfillment through the platform's open API interface.
• Business Process:
  1. Automatic Order Retrieval: The system periodically automatically captures buyer orders pending shipment in the store via API.
  2. Warehouse Shipping: The warehouse completes picking, packing, and label printing, generating the actual logistics tracking number.
  3. Automatic Return: The system automatically returns the logistics company and tracking number to the corresponding e-commerce platform via API, completing the "Shipped" status update on the platform without manual intervention.

     Tip: If you select the API fulfillment method during store authorization, please use caution when using manual "Import by Platform Store Format" for batch order import during dropship applications to avoid duplicate order shipments.

2. Manual Fulfillment / Custom Fulfillment

• Applicable Scenario: The platform has not opened an API return interface, specific offline channels, or special stores requiring manual review intervention.
• Business Process:
  1. The system retrieves orders or manually imports orders.
  2. After warehouse shipment, the system generates tracking numbers but does not automatically return them to the third-party platform.
  3. Operations personnel need to export shipment details or go to the third-party platform backend to manually fill in logistics tracking numbers to complete shipping.

New Store Authorization Process

1. Click the 「New」 button in the upper right corner of the list to open the authorization popup.
2. Select Platform: Select the e-commerce platform to be authorized (such as Yahoo!ショッピング, 楽天市場, Qoo10 Japan, etc.).
3. Fill in Basic Information:
   • Enter Store Name and Store Code.
   • Select Fulfillment Method (API fulfillment is selected by default).
4. Bind API Authorization Information: Fill in the corresponding App Key, Secret Key, application Token, or seller ID authorization parameters as required by the platform.
5. Save and Verify: Click 「Save」 or 「Authorize」, and the system will automatically initiate an interface connectivity test. After the test passes, the authorization status changes to "Authorization Successful".

Daily Store Maintenance and Exception Handling

• Re-authorize: If the authorization status changes to 「Authorization Failed」 due to platform Token expiration, password changes, or key reset, please find the corresponding store in the list and click [Re-authorize] in the operation column to update the authorization credentials.
• Edit Information: Click [Edit] to modify the store name, fulfillment method, or update basic configurations.
• Disable / Enable: If a store temporarily stops shipping, you can click [Disable] to suspend the store. After disabling, the system will pause retrieving orders from that store.