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Inbound Request

Prerequisites

  • At least one product SKU has been created and approved (see Product Management).
  • A shipping source address has been added to the address book (see Address Book).
  • Products are labeled with product tags / SSKU barcodes (or you plan to entrust the warehouse with labeling).

Operation Objective

Ship goods from domestic or other locations to the OSL overseas warehouse to complete receiving, quality inspection, and shelving. The inbound order is the basis for the warehouse to receive goods and the source of inventory updates.

Entry: Left Navigation → Inbound Management → Inbound Request

Create New Inbound Request

Step 1: Fill in Basic Information

  1. Click the 「New」 button in the upper right corner of the list, select "Inbound Request", and enter the new inbound page.

  2. Fill in the basic information:

    FieldRequiredDescription
    Inbound Plan NameYesCustom name, up to 100 characters
    Destination WarehouseYesSelect the overseas warehouse for receiving from the dropdown
    Shipping AddressYesSelect the shipping source address from the address book
    Estimated Arrival DateNoSelect the expected date of arrival at the warehouse
    RemarksNoSpecial instructions for this inbound, up to 200 characters

Step 2: Add Inbound Products

In the "Inbound Products" area, fill in the inbound details by box. Each box number represents an independent physical packaging box, and its internal product details and dimensions/weight need to be registered.

  1. Click the 「Add Box」 button, and the system automatically generates a row of box numbers.
  2. Fill in the product details for this box:
    • Product SKU (Required): Click to select an approved product SKU.
    • SSKU (Auto-filled): After selecting the SKU, the system automatically fills in the unique code starting with OSL-. The warehouse uses SSKU as the absolute standard.
    • Current Box Product Quantity (Required): Fill in the specific quantity of this SKU in this box.
    • Box Dimensions (Required): Fill in the length (cm), width (cm), and height (cm) of this box.
    • Box Weight (Required): Fill in the total weight (kg) of this box.
  3. If you need to add more products or boxes:
    • Multiple products in one box (mixed): Continue adding product rows under the current box number.
    • Multiple boxes of goods: Click "Add Box" to generate a new box number.
    • Batch Import: When there are many boxes, click 「Batch Import」, download the template, fill it in, and upload it with one click.

Tip: Click the column header 「Batch」 to quickly unify the quantity or specifications of each product in the current box. The table will automatically count the "Total Boxes" and "Total Products" in real time. Please verify before submitting.

Move Boxes and Load into New Boxes

After filling in the "Current Box Product Quantity", if you need to adjust the box where the product is located, you can use the "Move Box" and "Load into New Box" functions.

Applicable Scenarios

  • Entered the wrong box number, want to move a certain SKU from Box A to Box B.
  • The same SKU was mistakenly split into two boxes, want to merge them into one box.
  • Want to open a new box separately for newly added products.

Operation Steps

  1. In the product detail row, first fill in the "Current Box Product Quantity" for that row (must be > 0).

    • Rows with a quantity of 0 or unfilled cannot be checked and cannot participate in moving boxes.
  2. Check the product SKU rows that need to be moved.

    • Supports cross-box checking: You can check product rows from multiple boxes at the same time.
    • The toolbar will automatically display buttons for "Selected N SKUs", "Move Box", "Load into New Box", and "Cancel Selection".
  3. Select an operation:

    OperationDescription
    Move BoxIn the pop-up window, select the target box and move the checked products to that box. You need to specify the actual quantity moved out for each SKU
    Load into New BoxThe system automatically creates a new box number and moves all checked products into the new box
    Cancel SelectionOnly clears the checked status without affecting the filled data
  4. In the move box pop-up window:

    • Move Out Quantity: By default, fills in the total quantity of that row (i.e., moves the entire row), which can be manually adjusted to partial move-out.
    • Target Box Number (Only displayed in "Move Box" mode): Select the target box from the dropdown of existing box numbers.
  5. After confirmation, the system will synchronously update:

    • Source box: Rows with moved-out quantities will be deleted or have their remaining quantities reduced.
    • Target box: Corresponding product rows are added, and SSKU and product name are automatically brought out.
    • "Total Boxes" and "Total Products" are recalculated in real time.

Note:

  • When loading into a new box, if the box limit (100 boxes) has been reached, the system will prompt and block the operation.
  • Moving boxes only changes the box number where the SKU is located and does not modify the filled "Current Box Product Quantity". If you need to adjust the quantity, please edit the corresponding row directly after moving the box.
  • The checked status will be preserved until you actively "Cancel Selection" or leave the page.

Step 3: Select Value-Added Services

Select whether you need the warehouse to label on your behalf:

  • Not Needed (Default): Goods have been labeled with compliant product tags / SSKU barcodes domestically.
  • Needed: If goods have no labels or labels are non-compliant, check this option to entrust the overseas warehouse with labeling.

Note: Selecting "Need Warehouse Labeling" will incur additional value-added service fees. For billing standards, please refer to the latest warehousing price list.

Step 4: Fill in Shipping Information

  1. In the "Shipping Information" area, select the Shipping Company.
  2. Fill in the Shipping Number (logistics tracking number).
  3. If shipping in batches, click 「Add Shipping」 to add multiple shipping numbers.

Step 5: Upload Attachments (Optional)

You can upload attachments such as packing lists and invoices for the warehouse's reference when receiving goods.

Step 6: Submit or Save

  • Click 「Submit」: Officially submit the inbound plan, the status changes to "In Transit", and it becomes visible at the warehouse end.
  • Click 「Save」: Only saves the draft, not visible at the warehouse end, and can be edited later.
  • Click 「Cancel」: Abandon the current filling and return to the list page.

Tip: Before submitting, please verify the "Total Boxes" and "Total Products" again to ensure they match the actual shipment to avoid discrepancy work orders when the warehouse receives the goods.

Batch Import of Inbound Details

Applicable to scenarios with many boxes or products.

  1. On the new inbound page, click the 「Batch Import」 button.
  2. Click 「Download Template」 to get the Excel import template.
  3. Fill in the product details for each box according to the template format (box number, SKU, quantity, dimensions, weight, etc.).
  4. Upload the completed Excel file.
  5. The system automatically verifies the data format:
    • Verification Passed: Displays a preview of the number of successful entries, confirm and import.
    • Verification Failed: Displays the number of failed entries, you can download the error report, correct each row according to the prompts, and re-upload.

Track Inbound Status

After submission, you can track the processing progress of inbound orders on the inbound list page.

StatusDescriptionExecutable Operations
In TransitSubmitted, goods in transitView details, print SSKU, print shipping note
Inbound in ProgressWarehouse starts receiving goodsView details, print SSKU, print shipping note
Inbound CompletedAll goods have been shelved and inventory has been updatedView details
CancelledInbound plan has been cancelledView details
ExceptionDiscrepancies found during receiving (e.g., quantity mismatch)View details, can initiate an appeal after confirmation

Tip: Quickly filter inbound orders of different statuses through the segmented control at the top of the list (In Transit / Inbound in Progress / Inbound Completed / Cancelled). Each segment displays quantity statistics. If an "Exception" status occurs, please go to Work Order Management to handle the appeal.

OSL Overseas Warehouse Help Center

OSL Overseas Warehouse Help Center